Ashampoo AI Assistant 👋
Tell us about your AI Assistant experience and share your ideas and wishes with us. Every vote influences the ongoing development!
Changelog
Tell us about your AI Assistant experience and share your ideas and wishes with us. Every vote influences the ongoing development!
Feedback
Tell us about your AI Assistant experience and share your ideas and wishes with us. Every vote influences the ongoing development!
@frank
I think you can consider the issue solved.
However, I have a question: Can I install the software on all my machine. Considering it is an internet service, I believe it is yes... Thanks to confirm
Hello christian_cadieuxds,
Thank you for your feedback.
A simple fix is to select the same language as the source language.
We will check this behavior and might fix it in a future release.
Thanks,
Frank
@frank
Sorry, gentleman, That does not work.
Although the English language is being selected, the software translates into Spanish.
I never use Spanish, so I do not understand the reason, but this is frustrating as I lost time, and I cannot use the service proposed
Hi,
I tagged your issue as being under review, so we're checking this.
Could you please contact our friendly support team?
https://support.ashampoo.com/hc/en-us/requests/new
They will ask you for additional info and logfiles.
Thanks .
@frank
I think you can consider the issue solved.
However, I have a question: Can I install the software on all my machine. Considering it is an internet service, I believe it is yes... Thanks to confirm
Thanks for looking for a solution. The phenomenon continues episodically when using the function "Translate & Improve"
Hello Christian,
Can I ask why you posted a screenshot of your settings? The language selected there is just for the User Interface of the AI-Assistant and doesn't affect the responses or the text you enter.
When you choose any language for example, 'English' in the language picker on the Translate & Improve screen, the AI will respond in English. The issue you're talking about happens when no language is selected in the third picker (language).
This is an issue on chatgpt-4o, we try to get this resolved.
For now you can use the workaround, as described above.
I hope this helps